LittleFireplaceShop.com offers FREE SHIPPING on most items! Most items ship Same Day (if ordered by 10am CST, Monday-Friday).
Transit times will vary, but delivery should be expected within 3-7 business days. We ship directly from the manufacturer via UPS and/or FedEx, in most cases.
* Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
* We will notify you of any changes in the anticipated ship date.
* We have no influence over carrier's operations and we cannot make a package within their system move any quicker.
Please inspect your items immediately upon receipt for shipping damages and notify us immediately if there is damage. Return/refund will not be accepted for damage claims received past 14 days after delivery.
Return Authorizations must be requested within 14 days of delivery.
Little Fireplace Shop will not issue a Return Authorization if the request is received more than 14 days after delivery.
You must contact us for a Return Authorization number (RA#) by emailing our Customer Service at firstname.lastname@example.org.
Please make sure the Return Authorization number is written on the outside of the box you send back to the manufacturer. Returns without an RA# will be refused.
There is a 20% restocking fee on merchandise returned/exchanged for any reason other than a product defect or shipping damage. Any items that are returned without a return authorization will be refused and refund will not be issued.
While LittleFireplaceShop.com includes Free Ground Shipping on all fireplace units at no extra charge, the customer is responsible for all shipping costs tied to the return of the fireplace back to the manufacturer, as well as the original shipping costs from LittleFireplaceShop.com to the customer.
The item must be returned in its original packaging. Returns of items without the original box and foams will be denied. Returns/Exchanges received more than 30 days after we have issued you a return authorization will be denied and not refunded.
ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AS SHIPPED BY THE MANUFACTURER. ANY ITEMS RETURNED IN PACKAGING OTHER THAN THE ORIGINAL PACKAGING WILL BE REFUSED.
Welcome to Touchstone Home Products, Inc., an industry leader in Electric Fireplace and TV Lift products for the home since 2005. We specialize in beautifully designed wood TV Lift Cabinets, state of the art TV Lift Mechanisms and technically advanced Electric Fireplaces.
We launched Touchstone Home Products in 2005 to be an innovator in electric fireplaces, TV lift cabinets and TV lift mechanisms. Our philosophy is simple: exceed our customer's expectations with high quality products at value prices, with exceptional customer service.
Focused on Quality and Customer Satisfaction
Our business continues to grow, thanks in great part to our focus on quality products, customer satisfaction and your loyalty.
Thank you for trusting Touchstone products in your home. We welcome your questions and product feedback. Our friendly sales and support team members are always here for you.
You'll love how our fireplaces adapt to any space, making it warmer in appearance and temperature. Our wall hanging fireplaces make it simple to have a large format, realistic hearth in any room, while our recessed fireplaces combine ease of installation with natural looking ambiance.
TV Lift Cabinets
Touchstone TV Lift Cabinets provide creative solutions for hiding a flat screen television when you don't want it hanging on a wall, or grabbing the center of attention in a room. Like all Touchstone products, you'll be thrilled with the build quality in the woodwork and integrity of the lift mechanism.
TV Lift Mechanisms
Touchstone TV lift mechanisms give you the freedom to install a flat screen TV in a cabinet, hidden counter-top, outside patio area or ceiling. Touchstone automated TV mounts offer the value of high-end AV systems at a value price.