My experience has been great! The fireplace arrived quickly and in good condition. There are so many options on the remote to customize the fireplace this will work for any scenario. I would definitely recommend buying this model.

Brian G. - Nashville, Tennessee

This fireplace was hands down the best purchase I have made for our new home.  We have received so many compliments for the fireplace which adds that warm home feel to a newer modern home. Overall great purchase and I would definitely buy again!

Benjamin H. - Los Angeles, California

Couldn't be more happier with my new lift system PRO II. It replaced an older lift system that came with a wall unit many years ago. The instructions provided with the unit were thorough and easy-to-follow making the installation simple and fast. I would definitely recommend this product to others.

Jake S. - Austin, Texas